The B2B Payments Guide: Overview & Solutions (2024)

What are B2B payments?

Business-to-business (B2B) payments are transactions where one business accepts payments from another in exchange for goods or services. These are generally characterized as large-volume or large-ticket sales over a set of payment terms (accounts receivable) instead of upfront purchases. Traditional payment methods for B2B transactions are cash, checks, ACH wire transfers, and commercial credit cards.

How do B2B payments work?

The B2B payment process significantly differs from the traditional customer “checkout” experience. Unlike in a consumer relationship, where many customers engage with businesses in small purchases, B2Bs deal with large orders that don’t always happen at a storefront.

B2B payments components

B2B payments consist of key components:

• B2B seller: The business entity that delivers goods or services to another business.
• B2B client: The business entity that receives the goods or services.
• Invoice: Document detailing the transaction and terms of payment.
• Seller’s accounts receivable team: Prepares and sends the invoice; reconciles and updates the outstanding payment from the client.
• Client’s accounts payable team: Verifies the transaction and prepares the necessary documents for payment approval.
• Client’s decision maker/s: Individuals within the client’s company that approve payment requests.
• Merchant account and payment services: Service providers that have the technology to securely send and receive transaction information to the financial institutions on behalf of the seller and client.
• Financial institutions: Entities such as banks and card networks that authenticate and approve the exchange of funds between seller and client.

Stages of B2B payment processing

Below are the stages of B2B payment processing, which starts after the delivery of the product or service:

1. Invoicing by seller: At this stage, the seller prepares and sends an invoice to the client. The invoice details the goods or services involved, related taxes, and payment terms. Payment processing services often include digital invoicing features to create templates and send invoices.

In cases where the client defaults or misses a payment due date (for transactions with payment terms), a reminder is sent with an updated invoice attached. This is standard procedure done manually or automated via an invoicing management feature.

2. Approval by client: Unlike consumer transactions, B2B invoices often go through approval levels that begin with the accounts payable department preparing relevant documents. The payment request, including the payment method to be used, goes up the ranks for approval.

3. Payment by client: After approval, payment is sent to the seller based on the terms set in the invoice. The customer’s payment goes through the relevant channels for authentication, verification, and approval from the customer’s bank, confirming that funds are available.

Regardless of the payment method of choice, the seller is responsible for meeting various compliance requirements, such as:

• Data protection: Businesses are expected to meet PCI-DSS compliance to ensure that the exchange and storage of customer and transaction information are protected.
• Anti-money laundering: Know Your Customer (KYC) standards require sellers to conduct due diligence to ensure that their customers pay using legitimate sources of funds.

4. Acceptance by seller: The seller is notified that the transaction is approved and waits to receive the payment. Depending on the mode of payment, clearing can take anywhere from 24 hours to several business days. Funds are credited to the seller’s merchant account and eventually moved to a business bank account.

5. Reconciliation by seller: The seller’s accounts receivable team records the payment, crediting the client’s records and adjusting the outstanding balance. A receipt is then sent to the client to acknowledge the payment.

B2B payment methods

Traditional B2B payment methods such as paper checks and wire transfers are still used today. Thankfully, payment technology is finally catching up (albeit slowly) with systems that can automate much of the B2B seller’s payment processing and accounts receivable management requirements.

Popular B2B payment technologies

Payment processing solutions are equipped with the technology to create platforms for collecting transaction information online, in person, and over the phone.

• Online B2B payment platform: This includes e-commerce website checkouts, customer self-service portals, payment links embedded in digital invoices and emails, via QR code, and more.
• In-person B2B payment platform: Payment software built into a standalone payment terminal or web-based payment platform accessible via smartphones and tablets.
• Virtual terminal platform for mail order/telephone orders (MOTO): Seller-facing platform accessed via a merchant account where users can manually enter a client’s payment information received via email, over the phone, or live messaging services.

Common B2B payment methods

All of the payment platforms listed above can be configured to accept the most common payment methods used for B2B transactions:

• Paper checks: Some B2B companies continue to accept paper checks today. Some payment processors can track check payments the same way they manage cash payments on their platforms.
• Credit cards: Credit cards that companies use to make purchases differ from consumer credit cards. These corporate, commercial, or purchase cards have very high limits (at times none) and charge lower interchange rates.
• ACH payments: ACH payments are bank-to-bank transactions in the US that go through the ACH network. B2Bs often use ACH payments in the form of eChecks (digital checks) and direct debits or credits. ACH is less expensive than credit cards, and many payment processors are equipped with tools to process ACH payments. But because the funding time takes longer, businesses often prefer credit cards.

Fortunately, payment technology is beginning to catch up with the demands for open banking to provide real-time ACH transfers and, in the near future, securely connect banking systems across the globe.

• Wire transfers: Wire transfers are also bank-to-bank transactions, but unlike ACH, these payments are processed directly and do not have an intermediary. It can be used to accept payments from both local and international clients and takes an hour to a few days to receive. The fees for using this payment method, however, are significantly higher than other types, so it is rarely used for regular B2B sales.

Top B2B payment processing solutions

Based on my evaluation, the five best B2B payment processing solutions for 2024 are:

B2B Payment Companies Compared

Company

Our score (out of 5)

Monthly account fee

Pricing

Level 2 & 3 data processing

Helcim

Visit website

4.48

$0

Interchange plus

✓

Stax

Visit website

4.36

$99–$199

Wholesale subscription

✓

Adyen

Visit website

4.33

$0

Wholesale subscription

✓

Stripe

Visit website

4.31

$0

Custom Interchange plus

Via third-party integration

PaymentCloud

Visit website

4.30

$10–$45

Client preference

✓

Helcim: Best overall B2B payments processor

Visit Website

Overall Score

4.48/5

See Also

Visa A2A: Revolutionising Bank Transfer Payments by 2025Why Does It Say Waiting for Payment on G2A?Safe shopping with G2A: key things to know about online payments – G2A.COM - Official Corporate WebsiteAvis clients sur G2A PAY

Pricing

4.69/5

B2B processing features

4.75/5

General features

4.25/5

Support and user experience

4.25/5

Average user review scores

4.20/5

Pros

• Automated volume discounts
• Level 2 and 3 interchange optimization
• HIPAA-compliant for B2B healthcare services
• $500 credit if switching from other payment processors

Cons

• Additional fees for Amex transactions
• Interchange optimization fee
• Third-party POS integration requires custom APIs

Why I chose Helcim

Helcim is a traditional merchant services provider that offers interchange-plus rates and complete payment services without any monthly fees. It provides automated volume discounts and built-in free credit card processing programs for businesses that accept ACH payments (for online transactions) and use Helcim’s smart POS terminal (for in-person transactions). Combined with its level 2 and 3 data processing tools, Helcim is an all-around B2B payment processor for businesses of all sizes.

Unlike other merchant services, Helcim’s level 2 and 3 data processing is built-in and available to all of its approved merchants. Helcim also uses AI to provide its users with interchange optimization that automatically retrieves the customer and transaction information needed to qualify for level 2 and 3 discounts. It supports a variety of industries, including healthcare B2B transactions (i.e., filing and receiving reimbursem*nt from health insurance companies), since Helcim is also HIPAA-compliant.

• Compatible business types: Helcim is ideal for businesses with fast-growing sales. It primarily works with businesses that require subscription management, especially those in the retail, automotive, education, professional and contractor services, healthcare, and education industries.
• Payment services: Helcim supports ACH and both card-present and card-not-present transactions. It also comes with a built-in virtual terminal, invoicing, and recurring billing features. Users can also connect a Helcim card reader to a desktop when processing virtual payments as an additional option.
• Fee discount types: Helcim offers interchange plus pricing with built-in automated volume discounts and a native level 2 and 3 interchange optimization feature.
• Security and fraud protection tools: Helcim comes with a fraud protection service called Fraud Defender that can be customized to reflect the user’s acceptable risk level.
• Chargeback management: Helcim has a chargeback management function for monitoring and responding to claims directly from the Helcim dashboard.
• Customizations: Helcim offers developer tools to integrate the system with POS platforms and to create customized features for larger businesses.

• Monthly account fee: $0
• Domestic transactions:
  • Card-present fee: Interchange plus 0.15% + 6 cents to 0.4% + 8 cents
  • Card-not-present fee: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
  • American Express transactions: Additional 0.10% + 10 cents
  • Domestic ACH payments:
    • $25,000 and below: 05% + 25 cents per transaction capped at $6
    • >$25,000: +0.05% per transaction
• International transactions: 1% conversion fee plus
  • Visa: +1.45% + 4 cents for card-present and card-not-present
  • MasterCard: +1.45% for card-present and card-not-present
  • Discover: +1% for card-present and card-not-present
  • Amex: +1.3% for card-present and card-not-present
• Volume discount: Automated
• Level 2 and 3 interchange optimization fee: 30% of savings from interchange optimization
• Chargeback fee: $15 (refundable)
• Hardware cost: $99–$329 or $29 for 12 months
• Application/setup fee: $0
• Cancellation fee: $0

Stax: Best B2B billing solution

Visit Website

Overall Score

4.36/5

Pricing

4.38/5

B2B processing features

4.25/5

General features

4.75/5

Support and user experience

4.5/5

Average user review scores

3.9/5

Pros

• Advanced billing solution
• Wholesale subscription rates
• Interchange optimization for Level 2 data
• No additional cost for B2B payment processing

Cons

• Lacks same-day funding option
• May require manual input for Level 3 data
• ACH payment processing is an add-on

Why I chose Stax

Stax is another leading traditional merchant service provider. Like Helcim, it offers interchange optimization for B2B transactions but combined with wholesale rates instead of interchange plus cost. This arrangement creates even larger discounts for businesses that regularly process large-volume sales. Compatibility sets Stax apart from Helcim, as it can work with most POS systems, including Clover, with simple integration.

That said, I recommend Stax primarily for managing subscriptions for large B2B SaaS businesses. Stax Bill is equipped with everything from pricing and billing models to dunning management and a payment gateway processor to handle one-time and recurring subscription billing. It also provides revenue recovery, revenue recognition, analytics, sales tax automation, accounting tools, and APIs that allow integration with almost any business software.

• Compatible business types: Stax is compatible with most business types, as it can integrate with POS software with ease. It also supports SaaS platforms, with highly customizable features to manage subscriptions and payments.
• Payment services: Stax is equipped to process card-present and card-not-present transactions. It offers invoicing, recurring billing, and virtual terminal tools that support both card and ACH payments.
• Fee discount types: Stax offers volume-based wholesale subscription rates, surcharging, and additional custom plans for Stax Bill users. It also supports level 2 interchange optimization, which is built into every Stax transaction, including billing. Level 3 data processing is also available.
• Security and fraud protection tools: Stax comes with high-level payment processing security that includes encryption, tokenization, 3D secure, and multi-factor authentication.
• Chargeback management: Stax also comes with a dispute management platform to handle chargeback claim alerts, responses, and document proof submissions.
• Customizations: Stax is built to work with most other business software, including custom business systems for large businesses via a variety of integrations, developer tools, and APIs.

• Monthly account fee: $99–$199 (Stax Bill starts at $199 for businesses that process less than $1M in accounts receivable)
• Card-present fee: Interchange + $0.08
• Card-not-present fee: Interchange + $0.18
• ACH payments: $0
• Volume discount: Wholesale subscription
• Level 2 and 3 interchange optimization fee: $0 for level 2; contact Stax for Level 3 data processing fees (if any)
• Hardware cost: Contact Stax for pricing
• Chargeback fee: $25
• Application/Setup fee: $0
• Cancellation fee: $0

Adyen: Best for global B2B payments

Visit Website

Overall Score

4.33/5

Pricing

4.38/5

B2B processing features

4.25/5

General features

4.5/5

Support and user experience

4.5/5

Average user review scores

4.05/5

Pros

• Dynamic currency conversion
• Single integration for multiple local payment methods
• Long list of B2B integration partners
• Strong omnichannel payment solutions

Cons

• Does not work with high-risk businesses
• Invoicing available via integration
• May require monthly minimum

Why I chose Adyen

Adyen is a global merchant services provider designed for mid- and large-sized businesses. While Adyen is primarily European-based, it is a popular choice for embedded payments by top online platforms such as Recurly, Salesforce, and eBay. This makes Adyen seem similar to Stripe — another global payment processor on our list — but Adyen offers much stronger support for in-person transactions, making it a more well-rounded option.

Adyen’s expertise in both in-person and online payment services across the globe gives it a special place on our list. It allows businesses to accept 30 currencies from nearly 100 countries, including a long list of local European payment methods. At the same time, it supports unified/omnichannel payment features for brick-and-mortar businesses with a large online presence. Customizable embedded payment flows make Adyen a perfect provider for large B2Bs.

• Compatible business types: Adyen is ideal for large B2Bs with both in-person and online presence.
• Payment services: Adyen offers omnichannel payment services, connecting in-person and online sales from both local and international locations in one platform. It supports custom POS integrations, subscription management, virtual terminals, and online checkouts, to name a few.
• Fee discount types: Adyen offers interchange plus rates that vary per payment method. Level 2 and 3 data processing are available through custom-developed payment tools. Contact Adyen for custom volume-based discounted pricing.
• Security and fraud protection tools: Adyen offers a range of risk management tools that employ a combination of machine learning and customizable risk rules. Advanced settings are available for users to conduct A/B testing of fraud detection tools to match their acceptable risk level.
• Chargeback management: Adyen allows users to respond to chargeback claims directly from the platform.
• Customizations: Adyen provides large businesses with customization features that include simple integrations, developer tools, and open APIs.

• Monthly account fee: $0
• Monthly minimum: $120
• Transaction fees: Interchange + 13 cents for Visa and MC, 3.3% + 23 cents for AmEx, 3%–3.95% + 13 cents for other card brands
• ACH payments: 13 cents plus 27 cents markup per transaction
• Volume discount: Custom volume-based pricing
• Chargeback fee: $5-$100
• Application/Setup fee: $0
• Cancellation fee: $0

Stripe: Best for custom online payment processing

Visit Website

Overall Score

4.31/5

Pricing

4.38/5

B2B processing features

4.25/5

General features

4.25/5

Support and user experience

4.25/5

Average user review scores

4.47/5

Pros

• Custom interchange plus pricing
• Instant bank account verifications
• Highly customizable features with well-documented APIs
• Excellent security and anti-fraud tools

Cons

• Lacks built-in level 2 and 3 interchange optimization
• Limited virtual terminal functionality
• Requires heavy coding for advanced customization

Why I chose Stripe

Stripe is one of the leading online payment processors in the industry, with a long list of simple and advanced customization tools. It offers flat-rate transaction fees for small businesses and custom interchange-plus rates for large-volume and enterprise-level companies. Stripe’s customization capabilities make it possible for businesses to accept a variety of online payments, including multi-currency transactions, with real-time authorization.

These features make Stripe a standout B2B payment processor for online businesses. Stripe has direct integration with global card networks and issuers. For large businesses with custom systems such as SaaS and online platforms, Stripe can be customized to process level 2 and 3 data. Customization options vary from simple third-party integrations to developer tools. Stripe can even connect businesses with partner web developers and integration consultants to get the process started.

• Compatible business types: Stripe is compatible with both startups and enterprise-level businesses. It works best for businesses that maintain e-commerce, SaaS, marketplaces, and other platforms.
• Payment services: Stripe is an excellent choice for accepting online credit card and ACH payments. It supports payment tools such as invoicing, recurring billing, virtual terminal, multi-currency, cryptocurrency, and embedded finance.
• Fee discount types: Stripe offers volume-based custom interchange plus pricing. Level 2 and 3 data processing are available with custom developer tools.
• Security and fraud protection tools: Stripe is well-known for its long list of payment security features. It encrypts credit card numbers with AES-256 algorithm and 256-bit encryption for other payment information. It also has a native global ID verification feature and machine-learning fraud prevention tools.
• Chargeback management: Stripe provides a platform for managing disputes, allowing users to monitor, respond, and even assess the likelihood of winning against the claim.
• Customizations: Stripe is built with customization in mind. It offers simple and advanced customization tools to fit the needs of all types of businesses.

• Monthly account fee: $$0
• Small business transaction fees:
  • In-person: 2.7% + 5 cents (card-present), 2.9% + 30 cents (touchless)
  • Online: 2.9% + 30 cents per transaction
  • Keyed-in: 3.4% + 30 cents
  • Invoicing 0.4% with 25 free invoice processing per month or 0.5% per invoice
  • Recurring billing: 0.5% per month or 0.8% per invoice
• Large business transaction fees: Custom interchange plus pricing
• ACH payments: 0.8%, $5 cap per transaction
• International payments: +1.5% fee, 1% currency conversion
• Chargeback fee: $15
• Application/Setup fee: $0
• Cancellation fee: $0

Read more: Stripe alternatives and Square vs Stripe

PaymentCloud: Best for mid- to high-risk B2Bs

Visit Website

Overall Score

4.30/5

Pricing

4.06/5

B2B processing features

4.5/5

General features

4.5/5

Support and user experience

4.25/5

Average user review scores

4.65/5

Pros

• Supports high-risk B2Bs
• Customizable fee structure
• Integrates with most payment gateways
• Instant ACH transfers

Cons

• Lacks same-day funding
• Add-on monthly fees for payment gateways and virtual terminals

Why I chose PaymentCloud

Large-volume and card-not-present transactions are common between high-risk businesses and B2Bs, so our list would not be complete without PaymentCloud. As a leading high-risk merchant services provider, PaymentCloud offers a wide range of payment services that most B2Bs require to run their business. Its expertise in high-risk merchant processing ensures secure and easy-to-use payment solutions for businesses of any size.

What PaymentCloud does best is its ability to work and integrate its system with the most unique business models. PaymentCloud supports B2Bs with a virtual terminal to accept MOTO payments. It is also gateway-agnostic, which means PaymentCloud can work with any payment gateway for seamless migration. PaymentCloud can also provide a payment gateway that can better support a company’s payment processing requirements, such as level 2 and 3 data.

• Compatible business types: PaymentCloud lists homebuilders, software startups, landscaping, insurance agents, dealerships, manufacturing, nonprofits, general contractors, mechanic & auto repair shops, brokerages, law offices, and logistics and freight as supported B2Bs.
• Payment services: PaymentCloud supports both card-present and card-not-present payments. It can process credit card and ACH transactions on invoices, recurring billings, and virtual terminals for MOTO payments.
• Fee discount types: PaymentCloud offers custom volume-based pricing. Both virtual terminals and payment gateways can process level 2 and 3 data processing.
• Security and fraud protection tools: PaymentCloud provides the highest level of payment security for business clients. It offers strong fraud protection tools to minimize chargebacks and full encryption of payment information.
• Chargeback management: PaymentCloud monitors chargeback claims and allows its users to respond to chargebacks without leaving the platform.
• Customizations: PaymentCloud offers excellent customization and seamless integration to business systems. It particularly does well in optimizing payment gateways so that users have all the necessary payment tools, such as level 2 and 3 data processing, to maximize their sales.

Please note: PaymentCloud offers fully custom pricing. The figures below are estimates provided by PaymentCloud and can vary significantly depending on your business profile.

• Monthly account fee: $10–$45
• Card-present fee: 2%–$4.3%
• Card-not-present fee: 2%–$4.3%
• American Express transactions: $0
• ACH payments: Not disclosed
• Virtual terminal fee: $15–$45/month
• Payment gateway fee: $15/month
• Volume discount: Volume-based custom pricing
• Level 2 and 3 interchange optimization fee: Included in custom quote
• Chargeback fee: $25
• Application/Setup fee: $0
• Cancellation fee: Waived early termination fee

How to choose the best B2B payment processors

Consider the following criteria when choosing a B2B payment processor:

Determine what payment methods you want to accept

Choose a provider that can accept B2B payment methods that your business needs — credit cards, ACH payments, and wire transfers; maybe even paper checks. Also, consider payment methods that your company may need in the future. The payment processor should provide you with a custom plan that considers all these factors.

Decide what other tools you need

The best B2B payment processor should provide businesses with the right payment services. This includes virtual terminals, subscription management, and the ability to process cross-border transactions. The most important factor is a payment processor’s ability to automate interchange optimization for level 2 and 3 data processing. Chargeback management and customizable fraud protection are also both crucial B2B payment tools.

Compare pricing

Because B2Bs regularly deal with large-volume and high-ticket sales, the best payment processor should offer cost-saving features. These include being able to offer interchange plus instead of flat fees to qualify for level 2 and 3 interchange rates, free credit card processing programs, wholesale subscription pricing, and custom plans, so you only pay for features that your business needs.

Make sure your specific industry is supported

The best B2B payment processor should support a variety of business types. This can include nonprofits, wholesalers, professional services, and SaaS platforms. These business models may require a level of expertise to get approved for a merchant account, which a payment processor should be ready to provide.

Finding the best B2B payment processor for you

The cost of accepting payments takes away a huge portion of revenue from any business, especially B2Bs. So, when finding the right payment processor, B2Bs should look for a provider that offers cost-saving and customizable payment processing features that will help maximize your savings.

Helcim is our most recommended B2B payment solution if you need a payment processor that combines the most efficient automation with a range of cost-saving features. Stax is your best choice if you want to efficiently scale a subscription-based B2B business. Stripe and Adyen offer the highest level of customization for businesses that are comfortable with web development. But if you run a business that’s been qualified as mid- or high-risk, choose PaymentCloud.

Read more: If you need more budget-friendly recommendations, check out our list of the cheapest credit card payment processors.

FAQs